Hello
Welcome to LeadEx
Founded and led by Sharaf Al-Deen Qwaider, LeadEx is a Jordanian brand that blends technology and human touch to transform how restaurants connect, serve, and deliver from Allo to Hello
About Us | LeadEx
From Allo to Hello — We Handle, Upsell, and Deliver.
LeadEx is a Jordan-based logistics and call center company that empowers restaurants and F&B businesses to run smoother, smarter, and faster.
We bridge the gap between technology and human interaction, creating a seamless communication and delivery experience — from the moment a customer calls to the moment they receive their order.
Our story began with a simple belief: restaurants should focus on great food, not the chaos of managing calls, drivers, and delays.
That’s why we built LeadEx, a complete system that unites call handling, order management, and delivery automation — helping restaurants grow sales, increase efficiency, and delight customers every day.
At LeadEx, every call matters, every customer counts, and every delivery is handled with precision and care.
We combine professionalism, advanced technology, and real human warmth to deliver an exceptional experience — for restaurants, their teams, and their customers.
Our Mission
To help restaurants elevate their customer experience and boost sales through intelligent, organized, and data-driven communication systems.
Our Vision
To become the leading restaurant support ecosystem in Jordan and the region, where every customer interaction is effortless, efficient, and memorable.
Our Technology
We use the latest technology to ensure that our call center operates efficiently and effectively. Our systems are secure, reliable, and designed to handle high call volumes.
Our Core Values
- Precision: Every order, every detail, handled right.
- Human Connection: Technology that feels personal.
- Reliability: Consistency that builds trust.
- Growth: Turning data and calls into business opportunities.